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All that Glitters is GLAM: Gold MUSE Awards

The Smithsonian Transcription Center won a Gold MUSE Award for Digital Communities from the Alliance of Media & Technology in… Read More

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Volunpeers: Hashtag, Identity, & Collaborative Engagement

"Volunpeers" is a flexible term for volunteers, organizations, and institutions to succinctly represent the knowledge-building activities and collaborative enterprise in… Read More

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Dreamy Digital Engagement at SXSW Interactive

At SXSW Interactive, I was on the trail of engagement, interaction, communication, and online collaboration - from opening sessions to… Read More

Always Curious. All Ways Learning.

Whether you're looking to understand your community, design better experiences, or want to connect to learn more about my research and insights, I'd be happy to hear from you.